1. Information we collect
When you contact us, we may collect your name, email, phone number, service category, and your message.
2. How we use your information
- To respond to enquiries and provide requested services
- To communicate updates and next steps
- To maintain internal records of service requests
3. Lawful processing
We process personal information for legitimate business purposes and to provide requested services. Where required, we obtain consent.
4. Sharing
We do not sell personal information. We may share information with third parties only where necessary to deliver a requested service or where legally required.
5. Security
We apply reasonable safeguards to protect personal information against loss, misuse, and unauthorised access.
6. Retention
We retain information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
7. Your rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
8. Contact
If you have questions about this policy, contact us at info@rihulisegroup.co.za.
Note: This is a general template. You can update it to match your operations and legal advice.